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Hear From Our Clients

Look what our clients have to say.

Ray | Russian Hill Seller

Erin Thompson and her stellar team (Olivia Goldstein and Kiyomi Wall, among others) were fabulous partners in selling our Russian Hill condo. From soup to nuts, they managed a process that: 1. Prepped our condo *months* before the listing 2. Positioned the property to maximize visibility in a fast-moving market 3. Put the property's best foot forward in terms of marketing materials, staging, social media, interest generation, creating urgency, etc, 4. Generated a pre-emptive offer *significantly* above an already-aggressive asking price and closed with zero headache The best part was they managed to do the above while communicating almost completely digitally, which saved tons of time on the phone or visiting the property. It was a turnkey process that felt push-button in terms of execution. Highly recommend Erin and her team.

Kate | Richmond District Seller

We had such a great experience selling our house off market with Erin Thompson and her team. During an incredibly hot market, Erin told us to dream big on the price, and we ended up selling for even more than our greatest hope. She was enthusiastic, empathetic, involved, practical and CONNECTED. She brought in qualified sellers with ease, and made the entire process seamless for us as sellers. We recommend her without any concern. She's THE pro in the Richmond District and beyond. Run, don't walk, to work with Erin.

Isabelle | Pacific Heights Buyer

Look no further! Erin Thompson is the realtor you want if you are looking to buy in San Francisco. My husband and I wanted to move to the city from the South Bay and we were told to be sure and choose our agent wisely. We interviewed a number of agents and ultimately decided on Erin. She was the only one who took the time to meet with us in person and really cared about what we were looking for. She’s lived in San Francisco for many years and knows all the neighborhoods incredibly well. She has years of experience and will help navigate the complex SF real estate market. When we liked a listing, she secured a private tour within the hour and got us the disclosures right away. She has a great reputation with other realtors which is crucial when you are ready to make an offer. With her comes a wonderful team that can help find off market properties and intel on listings. We honestly don’t think we would have gotten our place without her professionalism and tough negotiations skills. Even after we closed on our new home in San Francisco she continues to assist us with finding the right home insurance, giving us contractor recommendations and design improvements ideas and the list goes on. She is a true gem and we highly recommend her.

Jordan | East Cut Seller

Erin Thompson and her team — Olivia and Kiyomi — did an exceptional job selling our luxury penthouse in San Francisco. The transaction required a high level of attention to detail and a sophisticated marketing approach, and they delivered on both fronts. This included a beautifully executed private client event that showcased the property at its best and brought in serious buyers. As a real estate professional myself, I have a particular appreciation for how difficult it is to execute luxury marketing at that level — Erin absolutely nailed it. If you're looking for a top San Francisco listing agent for high-end property, we would work with her again without hesitation.

Victoria | Pacific Heights Seller

We are still glowing after closing on our Pacific Heights condo last week, thanks to the AMAZING Erin Thompson. She and her right-hand woman, Olivia Goldstein, absolutely knocked it out of the park and exceeded all our expectations. We had unsuccessfully tried to sell our condo two years ago with a different team, so we were understandably nervous when attempting it a second time. We knew we needed a realtor with a proven record in Pacific Heights, an exceptional reputation/network, and the tenacity to work hard and negotiate to get us top dollar. We found it all in Erin Thompson. Erin believed in our place from day one because she knew the neighborhood, she knew the market, and she trusted her own skills. While other realtors we interviewed were guessing we’d come in around the high 800s or low 900s, Erin confidently knew she could land us well over a million for our one-bedroom condo on Alta Plaza park, and she was right. She coordinated and oversaw the upgrades that would make a meaningful difference, and she went the extra mile, wrangling a million different contractors and even taking multiple visits to the showroom to pick out counters and floors for us since we no longer live in SF. She and Olivia were exceptionally organized, keeping everything flowing so they could list the condo at the perfect moment. And the outcome? In only two weeks we had multiple competing offers, and Erin landed us $130K over asking, well beyond what we ever imagined possible. If you’re thinking of hiring Erin to sell your place, here are four things that might tip you over the edge: 1) She will be 100% engaged through the whole process.— I was worried that by going with one of the top SF realtors, our condo sale would just be pawned off to a team of underlings, as often happens. Not with Erin. She is a control freak in the best possible way, and she was part of every single aspect of the sale. She has Olivia by her side as support, not as a stand-in. (And Olivia is absolutely amazing!) 2) You will feel like her only client. — We had no idea until after we were in escrow that Erin was also closing on a $22 million home nearby. We always felt like we were her only focus and could get in touch with her at any moment. She works just as hard for the one-bedroom condo sale as she does for the mega mansion, and she’ll give you unbelievable attention the whole way through. 3) She is a real estate genius. — Erin knows the local sales data inside and out, and it brilliantly informs her strategies. We waited until the last minute to finalize a sale price because she was carefully monitoring every single transaction and market signal, plus tapping into her network of fellow relators for intel so we could hit the market at the perfect price. 4) She is an expert negotiator. — Erin doesn’t quit until she gets the absolute best outcome possible. I wish I could have been a fly on the wall as she was “dialing for dollars,” seamlessly negotiating with three competing offers to land us the best possible sale price. Even though it doesn’t make much of a difference in her final compensation, Erin knows that every dollar matters to the seller, and she will work hard to maximize your profits. If you are thinking about selling your condo or home, especially in Pacific Heights or nearby, we can’t recommend Erin Thompson enough. She is an absolute legend, a joy to be around, a total shark at real estate, and she gave us a financial outcome that was better than we ever expected, enabling us to fund our next big adventure.

Laurel | Russian Hill Seller

Our experience with Erin Thompson was a pleasure from start to finish. We initially met with her while planning a future move in order to get a sense of what changes we might need to make to our home to optimize its sale. Erin provided such terrific advice on a bathroom remodel that we got to enjoy for a period before our home went on the market. During the sales process, Erin was everything you want in an agent--encouraging, responsive, direct and to the point, efficient, and knowledgeable. Erin also has an excellent team working behind her to tackle any issues that arise and keep the sales process moving forward.

Kim | Pacific Heights Seller

Erin sold my condo for $1,150,000 — well above the $995,000 list price. She took care of everything, stayed positive, and always looked out for my best interests. The process was smooth, professional, and successful from start to finish. Whether buying or selling anywhere in San Francisco - but especially in Pacific Heights - you won’t regret having worked with Erin Thompson. She is a pro.

Justine | First-Time Buyer

As first-time home buyers in the competitive Bay Area market, we couldn't have asked for a better guide than Erin Thompson, Olivia Goldstein, and the incredible ET&T group. We wholeheartedly recommend them to anyone looking to purchase a home, especially those new to the process. Erin's reputation as a well-known and highly respected agent in San Francisco precedes her. Her deep professional regard in the industry gave us confidence that we were in the best hands. Erin's team truly took the time to walk us through every step of the process, patiently explaining contracts, timelines, and local nuances. They helped us navigate the challenging balance of our dreams and our budget, setting realistic goals and expectations for what we could achieve in this market. We were impressed by how quickly her team responded to our questions and always made themselves available to walk through the properties with us. Erin and her team never pushed us into making any quick decisions. We always felt supported and empowered to move at our own pace, ensuring we found the perfect home that felt genuinely right for us. We are so grateful to Erin Thompson, Olivia Goldstein, and the amazing team!

Mia | First-Time Buyer

As first-time home buyers, my husband and I couldn't be more grateful to Erin Thompson and Olivia Goldstein for helping us find our perfect home in SF. Erin is an expert in the Richmond District, and that expertise showed every step of the way. Erin and Olivia worked with us patiently for a long time while we figured out which part of the Bay Area we wanted to settle down in. They never once made us feel rushed or pressured and they were great at setting expectations when it came to our budget and our checklist. We had so many questions going through this process for the first time and Erin made sure to answer every single one thoroughly. What truly set Erin & Olivia apart was their highly respected reputation in the industry. When it came time to close, their established relationships made all the difference, the listing agent genuinely wanted to work with them, and we believe that's a big reason we were able to secure our dream home so quickly and at a great deal. We trusted Erin and Olivia with one of the biggest decisions of our lives, and they delivered beyond our expectations. We feel so lucky that we found our dream home in our favorite San Francisco neighborhood!! If you're buying in San Francisco, especially as a first-time buyer, you will want Erin & her team who know this competitive market better than most!

Stefan | Santa Cruz Buyer

We were very happy with Erin Thompson and her teammate Olivia Goldstein. We highly recommended them! A friend introduced us to Erin. As first time homebuyers, we had no experience with the process. Erin was always patient and responsive. But that's not why we recommend Erin. We found ourselves competing with multiple other buyers for our dream property - a buyer's worst nightmare. That's where Erin became invaluable because of her soft skills and experience. She developed trust and rapport with the seller's agent, which unquestionably secured us the property. That would not have happened with most other agents. Our advice - find a reputable agent like Erin because getting the right property in this market takes a strong agent who can be your advocate when it matters most.

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